Shipping & Delivery Policy

At OKRUG 31, we aim to get your order to you as quickly and safely as possible.

Delivery in Malta

We offer free delivery in Malta.

Estimated delivery time: 2–3 working days after your order has been dispatched.

International Delivery

We ship to selected European countries by post.

Estimated delivery time: 5–13 working days, depending on the destination country and local postal service.

Delivery times are estimates and may vary due to public holidays, postal delays, customs procedures, or other circumstances outside our control.

Order Processing

Orders are normally prepared and dispatched within 1–2 working days.

Orders placed during weekends or public holidays will be processed on the next working day.

Tracking

Where tracking is available, tracking details will be sent to the email address provided at checkout once your order has been dispatched.

Address Details

Please make sure that your delivery address, postcode and contact details are correct before completing your order. OKRUG 31 cannot be responsible for delays or failed deliveries caused by incorrect or incomplete address information.

Customs and Import Charges

For deliveries outside Malta, any customs duties, taxes or import charges charged by the destination country are the responsibility of the customer.

Delivery Delays

While we work to meet the estimated delivery times above, delays can occasionally happen. Please allow extra time during busy periods, sales, holidays or circumstances affecting postal services.

For delivery questions, please contact us through the contact details provided on our website.